User Roles and Permissions

Understand Amwal Merchant Dashboard user roles, permissions, and access restrictions.

Use the Amwal Merchant Dashboard roles to control what each user can view, manage, and configure. Each role provides a different permission level so access stays secure and responsibilities remain separated.

Role Definitions

Owner

The Owner has the highest access level and full control over the merchant account.

Permissions:

  • Access all dashboard features
  • Create, edit, and delete users
  • Assign roles to users
  • Manage stores, integrations, and account settings
  • View all transactions and reports

Admin

The Admin manages dashboard operations and users, but cannot override the Owner role.

Permissions:

  • Access operational and configuration features
  • Create, edit, and manage users, except users with the Owner role
  • Assign and update user roles
  • Manage stores, integrations, and settings
  • View all transactions and reports

Accounting

The Accounting role monitors transactions and supports financial reconciliation.

Permissions:

  • View transactions and financial records
  • Monitor transaction statuses for reconciliation
  • Access financial and reconciliation reports

Restrictions:

  • Cannot manage users or roles
  • Cannot update account settings or integrations

Operation

The Operation role manages transaction-related workflows.

Permissions:

  • View and manage transactions
  • Complete operational tasks related to transaction processing

Restrictions:

  • Cannot manage users or roles
  • Cannot access account-level settings or integrations

Supervisor

The Supervisor role monitors cashier activity and operational workflows.

Permissions:

  • Create payment links
  • View all transactions and operational data
  • Monitor cashier and operational activities
  • Supervise transaction workflows
  • Access statement reports

Restrictions:

  • Cannot access reports
  • Cannot manage users or roles
  • Cannot update integrations or critical account settings

Cashier

The Cashier role has limited access for transaction processing.

Permissions:

  • Create payment links
  • View transactions
  • Access cashier-specific operational screens

Restrictions:

  • Cannot access reports
  • Cannot manage users or roles
  • Cannot access account settings or integrations

Access Control Notes

  • Permissions are applied based on the role assigned to each user.
  • Only users with the Owner or Admin role can manage users.
  • Role assignment keeps access secure and controlled.
  • Each role includes only the access needed for its responsibilities.

Summary Table

RoleUser ManagementPayment LinksReportsIntegrations
OwnerFullCreate/ViewFullFull
AdminFullCreate/ViewFullFull
AccountingNoViewFullNo
OperationNoViewNoNo
SupervisorNoCreate/ViewNoNo
CashierNoCreate/ViewNoNo

This role structure keeps access management secure and organized within the Amwal Merchant Dashboard.