Refund in-store transaction

Process refunds for in-store transactions including POS sales, retail purchases, restaurant orders, and immediate payment processing. Essential for store operations, customer service, and daily reconciliation.

In-Store Refund Use Cases:

  • Process customer returns at point-of-sale terminals
  • Handle incorrect charges and pricing errors
  • Manage restaurant order cancellations and modifications
  • Resolve payment processing errors during checkout
  • Process exchanges and store credit transactions
  • End-of-day refund reconciliation and reporting

Important Notes:

  • In-store refunds are processed immediately for customer satisfaction
  • Refund reference numbers should be printed on customer receipts
  • Terminal and cashier information is logged for audit trails
  • Refunds affect daily sales reports and reconciliation
  • Some payment methods may have different processing times
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