post https://backend.sa.amwal.tech/transactions/refund//
Process refunds for online transactions including e-commerce orders, invoices, subscriptions, and remote payments. Essential for customer service, order management, and financial reconciliation.
Online Refund Use Cases:
- Process product returns and exchanges
- Handle subscription cancellations and prorations
- Resolve customer disputes and chargebacks
- Correct billing errors and overcharges
- Process goodwill refunds for customer satisfaction
- Handle failed deliveries and shipping issues
Important Notes:
- Online refunds may take 3-5 business days to process depending on payment method
- Customers receive email notification with refund reference
- Refunds are tracked for financial reporting and reconciliation
- Some payment methods (bank transfers) may have longer processing times
- Partial refunds are supported for order modifications